Conditions de réservation

Conditions de réservation

Les montants et pourcentages des conditions ci dessous , sont à payer par les clients, en cas d’annulation.

Les conditions spéciales sont appliquées dans le cas de réservations groupes(*).

Conditions générales (réservations individuelles)

  • Moins de 48 hrs. avant date d’arrivé: 1ier nuit

Conditions spéciales (groupes*)

  • De 7 à 0 jours avant date d’arrivé: 100%
  • De 21 à 8 jours avant date d’arrivé: 50 %
  • De 1000 à 22 jours avant date d’arrivé: 25 EUR

(*)groupes = les réservations de 3 chambres ou plus.

Cancellation policies

Cancellation policy for reservations up to 3 rooms: 
Cancellation is generally free of charge 48 hours before arrival  (unless otherwise stated in your quote and confirmation). We guarantee rooms until midnight. In case of no-show, the first two nights will be charged to the client (unless otherwise stated in individually concluded contracts).

48 hours means  2 working days Monday to Friday 0900-1700. So a cancellation received on a Belgian Bank Holiday or Saturday or Sunday is not deemed to be accepted until 0900 of the next working day

Cancellation policy 3 rooms and more :

  • Any cancellation must be confirmed by the client to the hotel in writing - email is acceptable
  • The precise policies are applicable from the quote and booking confirmation that were received from our reservations department by email

Smoking in any of the Historic Hotels Belgium is not permitted (including electronic smoking). There is an extra cleaning charge that will apply in case of guest smoking